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What Governs Your Account on logic69

These terms set out how your account works, what we expect from you, and what you can expect from us — including how we handle data tied to your DANA, OVO, or GoPay wallet activity.

Account eligibility termsWallet & payment conductData handling policyJurisdiction noticeContact & dispute path
logic69 What Governs Your Account on logic69
LEGAL CONTACT PATHS

Reach Us on a Legal or Policy Matter

If you have a question about your rights, a data request, or a dispute related to your account terms, our support team handles these separately from general account help. Use the channels below and state your query type clearly so we route it to the right person without delay.

Live Chat Support Open the chat widget from any page on logic69. For legal or policy queries, type 'account terms' at the start so the team flags it correctly and responds with the right detail.
Email for Formal Requests Send data access or account-closure requests by email. Include your registered name and the wallet type you use — DANA, OVO, or GoPay — so we can verify your account quickly.
Account Help Centre The Help Centre inside your account covers common policy questions: wallet name mismatches, account holds, and how to request a data summary tied to your transaction history.
DATA AND SECURITY

How We Handle Your Data and Account Security

Your account security and data privacy are managed as part of our core platform operations, not as an afterthought. Here is how each area works in practice — from the moment you register through every deposit and session you run.

Data We Collect and Why

We collect the details you provide at registration — name, contact, and linked wallet identity — to verify your account and process withdrawals via DANA, OVO, or GoPay accurately.

Cookie Use on the Platform

Cookies on logic69 track session state and login continuity so you return to the exact lobby state you left, across both mobile browser and desktop without re-entering credentials each time.

How Long We Keep Your Data

Account data is retained for as long as your account is active and for a period after closure, as required by applicable rules. You can request a summary of what we hold through the Help Centre.

Requesting Changes or Deletion

To update personal details or request account deletion, contact support via live chat or email with your registered wallet name. We process confirmed requests within the period our policy specifies.

Common Questions About Your Account Terms

These are the questions we see most often when it comes to account terms, data rights, and how our legal conditions apply to wallet use in Indonesia. If your question is not here, live chat is the fastest path to a clear answer.

Account access is available where local law permits and where you meet the legal age requirement for your region. We do not serve regions where online gaming is prohibited under local regulation.

When you withdraw via DANA, OVO, or GoPay, we verify that the wallet belongs to the registered account holder. A name mismatch triggers a manual review, which delays the transaction until identity is confirmed.

A suspended account holds your balance securely while our review team checks the flagged activity. We contact you through your registered details with the reason and the steps needed to resolve it.

Yes. Send a data request through live chat or email, include your registered name and wallet type, and we will process your request and provide a summary within the period our policy sets out.

Contact support, confirm your identity, and request closure. Any remaining balance is processed through your linked wallet — DANA, OVO, or GoPay — following our standard withdrawal verification steps.

We send a notice to your registered contact when material terms change. Continuing to use your account after the effective date means you accept the updated terms; close your account before that date if you do not.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.