Reference

What You Agree to When You Use logic69

These terms set out how your account works, what we expect from you, and what you can expect from us — covering deposits through DANA, OVO, and GoPay, account access, and how disputes are handled.

Account eligibility rulesDANA, OVO, GoPay deposit conditionsWithdrawal and verification processAccount suspension groundsDispute contact path
logic69 What You Agree to When You Use logic69
HOW WE HANDLE THIS

Account Security and Policy Practices

We approach these terms as a working document — not fine print. Every clause exists to protect both your account and the integrity of the platform. Here is how we handle the areas that matter most to you.

Data Retention We keep your account data for as long as your account is active and for the period required under applicable rules. You can request a summary of what we hold via email support.
Account Security Your account is protected by PIN and OTP verification on login. If you notice unrecognised access, contact live chat immediately so we can lock the account while you reset credentials.
Cookie and Session Use We use session cookies to keep your mobile login active across browser and app. You can clear these in your device settings; doing so will log you out and require a fresh OTP.
Requesting Term Changes If you believe a term has been applied incorrectly to your account, email us with the specific clause reference. We review each case and respond before any further action is taken.
TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about how they apply to your account, our support team is here. You can contact us through live chat inside your account dashboard, by email, or through our dedicated Indonesia support line. For wallet-related disputes — including DANA, OVO, or GoPay transactions that appear incorrect — flag the transaction reference in your message so we can pull the record fast.

Team online

Live Chat

Open live chat from your account dashboard at any time. Quote your account ID and the specific clause or transaction you want to discuss.

Email Support

Send a detailed message to our support address. Include your registered email, wallet type — DANA, OVO, or GoPay — and the concern you are raising.

Indonesia Help Line

Our Indonesia support team handles account-specific terms queries. Have your account number ready to speed up the verification step before we discuss your case.

Common Questions About These Terms

These are the questions we get most often when someone reads through the terms for the first time. If yours is not here, reach out through live chat or email.

Yes. Every deposit you make — whether through DANA, OVO, or GoPay — is subject to these terms once it clears into your account balance. The wallet provider's own rules also apply separately.

We post updates to this page and the revised version takes effect immediately. Continuing to use your account after a change means you accept the updated terms. We aim to flag major changes clearly.

Depending on the nature of the breach, we may suspend access, withhold pending withdrawals for review, or close the account. We contact you first before taking action where it is practical to do so.

Email our support team from your registered address and request an account data summary. We will pull what we hold and respond within a reasonable timeframe based on the volume of requests.

Access depends on local law and is only available where it is permitted in your region. Players in Yogyakarta and Batam, like elsewhere in Indonesia, should confirm eligibility before registering.

Contact us through live chat or email, quote the transaction reference and the specific clause you believe was applied incorrectly. We review each dispute before any decision is finalised.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.